Great Company Cruise!
on 11/10/2024
They booked our company trip and it work out very well. They kept us very organized.
-Jesus Q.
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Disney Cruise Line has updated it’s COVID-19 testing requirements for all sailings departing from a U.S. or Canadian port on or after June 7. Please ensure guests are aware of these changes prior to sailing.
As a reminder, Disney Cruise Line requires all vaccine-eligible Guests (based on U.S. eligibility requirements) to be fully vaccinated against COVID-19, as defined by the U.S. Centers for Disease Control and Prevention (CDC), at the time of sailing. This is a requirement for all Guests (U.S. and international) ages 5 and up.
The following COVID-19 testing requirements will go into effect beginning June 7:
Guests who are not vaccine-eligible
Guests who are not vaccine-eligible because of age (ages 4 and under) must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 3 days before their sail date. The test should be a Nucleic Acid Amplification Test (NAAT), rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.
Guests who are not vaccine-eligible because of age are also required to take a second COVID-19 test (paid for by Disney Cruise Line and administered by Inspire Diagnostics) at the terminal before boarding.
Fully vaccinated guests
Fully vaccinated guests on sailings departing U.S. and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 2 days before their sail date. The test must be:
Guests can purchase COVID-19 tests through our third-party vendor, Inspire Diagnostics, or obtain a test from any independent testing supplier.
Test Results for all guests must be uploaded into the Safe Passage website by midnight prior to embarkation day.
Fully vaccinated Guests who do not upload the required pre-trip test results into the Safe Passage website by midnight prior to embarkation day must be tested at the terminal before boarding and will be charged. The cost of embarkation tests for fully vaccinated Guests will be $74 + tax for the initial antigen test, and, if needed, $125 + tax for a confirmatory PCR test, charged at the time of service.
SeaMails will be sent to guests on upcoming sailings departing from a U.S. or Canadian port informing of the updated COVID-19 testing requirements. Sample SeaMails being distributed to guests can be found below.
For more information, please visit the Disney Cruise Line Know Before You Go page.
Dear [Guest Who Booked through a Travel Agent],
All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to our Pre-Trip and Embarkation COVID-19 testing requirements for your sailing.
Pre-Trip COVID-19 Testing – Guests not Vaccine Eligible
Guests who are not vaccine-eligible because of age must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 3 days before their sail date. Test Results must be uploaded into the Safe Passage website by midnight prior to embarkation day. This will be the first of two tests required for Guests ages 4 and under; the second test will be conducted at the terminal prior to embarkation. The test should be a Nucleic Acid Amplification Test (NAAT), rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.
Pre-Trip COVID-19 Testing – Vaccinated Guests
Fully vaccinated guests on sailings departing U.S. and Canadian ports on or after June 7, 2022, must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 2 days before their sail date. Test Results must be uploaded into the Safe Passage website by midnight prior to embarkation day. The test must be a rapid antigen test professionally observed by a medical professional through a medical facility or telehealth provider, Nucleic Acid Amplification Test (NAAT), rapid PCR test, or lab-based PCR test. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms you are negative for COVID-19 prior to traveling to the terminal. Guests can purchase COVID-19 tests through our third-party vendor, Inspire Diagnostics, or obtain a test from any independent testing supplier.
Embarkation COVID-19 Testing
Guests who are not vaccine-eligible because of age are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Inspire Diagnostics) at the terminal before boarding. This will be the second test required for Guests ages 4 and under.
Fully vaccinated Guests who do not upload the required pre-trip test results into the Safe Passage website by midnight prior to embarkation day must be tested at the terminal before boarding and will be charged. The cost of embarkation tests for fully vaccinated Guests will be $74 + tax for the initial antigen test, and, if needed, $125 + tax for a confirmatory PCR test, charged at the time of service.
Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding.
As a reminder, please keep in mind the following Disney Cruise Line health and safety protocols.
COVID-19 Vaccination Requirements
Disney Cruise Line requires all vaccine-eligible Guests (based on U.S. eligibility requirements) to be fully vaccinated against COVID-19, as defined by the U.S. Centers for Disease Control and Prevention (CDC), at the time of sailing. This is a requirement for all Guests (U.S. and international) ages 5 and up.
In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).
The CDC defines fully vaccinated as 14 days after receiving:
A single dose of an accepted 1-dose vaccine
The second dose of an accepted 2-dose vaccine
The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)
Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website
In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Safe Passage website by Inspire Diagnostics no later than midnight prior to embarkation day. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.
After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.
It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.
Guests Recently Recovered from COVID-19
In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.
Debarkation Day COVID-19 Antigen Testing
All unvaccinated Guests on 5-night and longer sailings are required to take a COVID-19 antigen test (paid for by Disney Cruise Line) on the ship the day before debarking.
Face Coverings
Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Castaway Cay. Face coverings will be optional in most indoor locations throughout the ship. Guests under 5 years of age who are currently ineligible to be vaccinated will be required to wear face coverings in Youth Activity spaces and in the Bibbidi Bobbidi Boutique; and, while not required, we continue to strongly recommend these guests wear a face covering in all other indoor locations. Face coverings are optional on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. Face coverings are required in all testing areas.
Online Check-in:
You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.
As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.
Guests booked on the Disney Dream or Disney Fantasy June 7, 2022 through September 30, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by May 31, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after June 1, 2022.
We look forward to welcoming you aboard soon.
Sincerely,
The Cast and Crew
Disney Cruise Line
Dear [Guest Who Booked through a Travel Agent],
All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updated information about your sailing.
As we welcome Guests aboard our ships, promoting the health and safety of our Guests, Cast Members and Crew Members is a top priority. We have resumed sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed considering guidance from the U.S. Centers for Disease Control and Prevention (CDC) and other medical experts.
COVID-19 Vaccination Requirements
Disney Cruise Line requires all vaccine-eligible Guests (based on U.S. eligibility requirements) to be fully vaccinated against COVID-19, as defined by the U.S. Centers for Disease Control and Prevention (CDC), at the time of sailing. This is a requirement for all Guests (U.S. and international) ages 5 and up.
In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).
The CDC defines fully vaccinated as 14 days after receiving:
A single dose of an accepted 1-dose vaccine
The second dose of an accepted 2-dose vaccine
The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)
Pre-Trip COVID-19 Testing – Guests not Vaccine Eligible
Guests who are not vaccine-eligible because of age must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 3 days before their sail date. Test Results must be uploaded into the Safe Passage website by midnight prior to embarkation day. This will be the first of two tests required for Guests ages 4 and under; the second test will be conducted at the terminal prior to embarkation. The test should be a Nucleic Acid Amplification Test (NAAT), rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.
Pre-Trip COVID-19 Testing – Vaccinated Guests
Fully vaccinated guests on sailings departing U.S. and Canadian ports must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 2 days before their sail date. Test Results must be uploaded into the Safe Passage website by midnight prior to embarkation day. The test must be a rapid antigen test professionally observed by a medical professional through a medical facility or telehealth provider, Nucleic Acid Amplification Test (NAAT), rapid PCR test, or lab-based PCR test. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms you are negative for COVID-19 prior to traveling to the terminal. Guests can purchase COVID-19 tests through our third-party vendor, Inspire Diagnostics, or obtain a test from any independent testing supplier.
Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website
In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Safe Passage website by Inspire Diagnostics no later than midnight prior to embarkation day. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.
After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.
It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.
Embarkation COVID-19 Testing
Guests who are not vaccine-eligible because of age are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Inspire Diagnostics) at the terminal before boarding. This will be the second test required for Guests ages 4 and under.
Fully vaccinated Guests who do not upload the required pre-trip test results into the Safe Passage website by midnight prior to embarkation day must be tested at the terminal before boarding and will be charged. The cost of embarkation tests for fully vaccinated Guests will be $74 + tax for the initial antigen test, and, if needed, $125 + tax for a confirmatory PCR test, charged at the time of service.
Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding.
Guests Recently Recovered from COVID-19
In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.
Debarkation Day COVID-19 Antigen Testing
All unvaccinated Guests on 5-night and longer sailings are required to take a COVID-19 antigen test (paid for by Disney Cruise Line) on the ship the day before debarking.
Face Coverings
Face coverings are not required for Guests outdoors while on board the ship and at designated locations on Castaway Cay. Face coverings will be optional in most indoor locations throughout the ship. Guests under 5 years of age who are currently ineligible to be vaccinated will be required to wear face coverings in Youth Activity spaces and in the Bibbidi Bobbidi Boutique; and, while not required, we continue to strongly recommend these guests wear a face covering in all other indoor locations. Face coverings are optional on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. Face coverings are required in all testing areas.
Online Check-in:
You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.
As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.
Guests booked on the Disney Dream, Disney Fantasy or Disney Wish July 9, 2022 through September 30, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by May 31, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after June 1, 2022.
We look forward to welcoming you aboard soon.
Sincerely,
The Cast and Crew
Disney Cruise Line
Dear [Guest Who Booked with a Travel Agent],
All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to our Pre-Trip and Embarkation COVID-19 testing requirements for your sailing.
Pre-Trip COVID-19 Testing – Guests not Vaccine Eligible
Guests who are not vaccine-eligible because of age must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 3 days before their sail date. Test Results must be uploaded into the Safe Passage website by midnight prior to embarkation day. This will be the first of two tests required for Guests ages 4 and under; the second test will be conducted at the terminal prior to embarkation. The test should be a Nucleic Acid Amplification Test (NAAT), rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.
Pre-Trip COVID-19 Testing – Vaccinated Guests
Fully vaccinated guests on sailings departing U.S. and Canadian ports on or after June 7, 2022, must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 2 days before their sail date. Test Results must be uploaded into the Safe Passage website by midnight prior to embarkation day. The test must be a rapid antigen test professionally observed by a medical professional through a medical facility or telehealth provider, Nucleic Acid Amplification Test (NAAT), rapid PCR test, or lab-based PCR test. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms you are negative for COVID-19 prior to traveling to the terminal. Guests can purchase COVID-19 tests through our third-party vendor, Inspire Diagnostics, or obtain a test from any independent testing supplier.
Embarkation COVID-19 Testing
Guests who are not vaccine-eligible because of age are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Inspire Diagnostics) at the terminal before boarding. This will be the second test required for Guests ages 4 and under.
Fully vaccinated Guests who do not upload the required pre-trip test results into the Safe Passage website by midnight prior to embarkation day must be tested at the terminal before boarding and will be charged. The cost of embarkation tests for fully vaccinated Guests will be $95 (CAD) + GST for the initial antigen test, and, if needed, $160 (CAD) + GST for a confirmatory PCR test, charged at the time of service.
Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding.
As a reminder, please keep in mind the following Disney Cruise Line health and safety protocols.
COVID-19 Vaccination Requirements
Disney Cruise Line requires all vaccine-eligible Guests (based on U.S. eligibility requirements) to be fully vaccinated against COVID-19, as defined by the U.S. Centers for Disease Control and Prevention (CDC), at the time of sailing. This is a requirement for all Guests (U.S. and international) ages 5 and up.
In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).
The CDC defines fully vaccinated as 14 days after receiving:
A single dose of an accepted 1-dose vaccine
The second dose of an accepted 2-dose vaccine
The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)
Upload Proof of Vaccination and COVID-19 Test Results to Safe Passage Website
In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Safe Passage website by Inspire Diagnostics no later than midnight prior to embarkation day. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.
After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port.
It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132.
Guests Recently Recovered from COVID-19
In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.
Debarkation Day COVID-19 Antigen Testing
All unvaccinated Guests on 5-night and longer sailings are required to take a COVID-19 antigen test (paid for by Disney Cruise Line) on the ship the day before debarking.
Requirements for Cruise Passengers Visiting Canada
The Canadian government’s requirements for cruise passengers visiting Canada are independent of Disney Cruise Line’s health and safety protocols. Guests should review and stay up to date with any requirements or restrictions that may be in place for travel to Canada. Visit the Government of Canada’s website for information.
ArriveCAN
Before sailing or entry into Canada, Guests must create a profile and upload required documentation to ArriveCAN, Canada’s entry requirements program. ArriveCAN is available via the web or as an app for iOS and Android. The mobile app is complimentary and is available in English, French and Spanish (displayed in the language of your device). Travelers can also submit their information by signing in online at Canada.ca/ArriveCAN. To be ready for your trip, create your free ArriveCAN account prior to travel.
Upload Documentation in Advance of Travel
Canada requires proof of full COVID-19 vaccination for travelers 12 years of age and older. Proof of vaccination and travel and citizenship documents can be saved in your ArriveCAN traveler profile before any planned travel. We recommend that you download the ArriveCAN app and create a profile prior to sailing. If you're traveling with others, you can include multiple family members in your ArriveCAN submission. Although you can upload digital versions of your documentation prior to sailing, we recommend that you also have physical copies of these documents accessible while traveling.
Within 72 Hours of Arrival
To enter Canada you will need to complete an ArriveCAN entry within 72 hours prior to arrival by air or land border. You will receive a QR code receipt to present when entering the country. After arriving, you will be required to complete an additional, separate ArriveCAN submission to receive a cruise-specific QR code receipt to be presented during embarkation.
Creating a profile in ArriveCAN allows for personal data (name, DOB, travel document, vaccination certificate) to be retained thereby reducing the time required for subsequent submissions. Information required by ArriveCAN includes contact information and travel details.
Face Coverings
Per the Canadian government, all travelers, regardless of vaccination status, must wear face coverings while ashore in Canada, including in the cruise terminal, COVID-19 testing areas, airports and aircraft.
Online Check-in:
You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.
As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.
Guests booked on the Disney Wonder June 13, 2022 through September 19, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by May 31, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after June 1, 2022.
We look forward to welcoming you aboard soon.
Sincerely,
The Cast and Crew
Disney Cruise Line
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