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Christin Dockum

Independent Travel Agent

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2024 Secrets Playa Blanca Costa Mujeres

On February 1st, 2024, for the first time, Secrets Playa Blanca Costa Mujeres, opened their doors to guests. I was there first hand to witness this. When I say first hand, I was literally the first guest to check-in to the resort. Here’s how it all played out…..


I was with some of our sales team at a different resort in the destination. When I saw I would be checking out the day one of the most highly anticipated resorts would be opening, I couldn’t pass up this opportunity. I had our agency’s preferred transportation company in the destination, Amstar, pick me up early so I could hopefully be the first guest on property. I did travel to opening day of Secrets Moxche in 2022, and I was the 6th guest to check in. I had to beat my record and we did it!


Let me paint the picture for you.


We are pulling up to the resort and hanging out the window asking the security guards if anyone had arrived yet and then squealing.


When we got out of the transportation, we were met with a mariachi band, executive team, and so many more hotel employees. They played music, cheered, clapped…..it was like we were celebrities arriving for the Academy Awards.


We were invited to join for the ribbon cutting, which of course we said, yes. They passed out scissors with the resort engraved and all cut at the same time. We spent time with the social media team doing interviews of what we thought of the resort. We also did some great drone shots with the pool. We felt like real influencers. This was so eye opening on how much work goes into the Grand Opening day of a hotel. There were so many moving parts. The team did a great job.


 


Now was time to enjoy the resort. Let me tell you all about it. This is a large resort and they were supposed to open in December. They are doing a phase opening as there are a few things not quite open yet. The tune of this blog will be June. There will be 5 months without some things but there is still most things everyone will do especially for a resort that won't be at capacity right early on.

There were 3 amazing pools open. There is one more pool – the Jungle Pool – that will open by June. They are building a massive spa and gym. It’s going to be 2 stories. It sits in the back of the property. They are well underway but it will be June before guests can do hydrotherapy for example. They are offering massages and facials in some hotel rooms set up like spa cabins. We went and saw the set up and it’s a perfect set up in the meantime. The rooms even smell like you’re in the spa.


 


The resort will have a theatre by June 2024 as well as the popular Desires nightclub that you might have seen at other Secrets Resorts. Right now they are having nightly entertainment around the round bar. This will be the hub of people coming for a drink to hang out before dinner and sunset cocktails. It has a great atmosphere. The chairs were made by Mexican artists. Each of the chairs took 24 hours to make and were made in the state of Oaxaca.  The pillows were also made by artisans. The attention to detail at this resort is impressive. When we stayed they did a casino night, DJ, live band and Cirque type show. Each night they change it up. The butlers send out the schedule but there is also an App you can find the information on.


 


Our room we enjoyed was so spoiling. They put us in a Preferred Club Oceanfront Master Swim Out Suite. This room is so spacious and has a double balcony that connects to a wrap around shared pool with other swimouts. It faced straight onto the beach and ocean. The sunrise view was perfection. There’s a living room and bedroom, half bath and then large bathroom. It is a very open concept so not super ideal for more modest friends traveling together but we made it work. One amazing perk that was such a pleasant surprise for February travel is the swim out pool is heated. I’ve experienced some ice cold swim out rooms and this was perfection. We were also spoiled by our butler, Frank. He was assigned to us. He would send us the daily activities via Whatsapp. He also did things like help us with extra pillows or when you forgot your key and were locked out of your room (the hike to the lobby would be long in this category) and we also drew a fun bubble bath. He asked us what time and was there on time with a special tea oil that made it smell so good.


 


The rooms are pretty easy to figure out and I all of them face into the resort or straight onto the beach or ocean. The inside of the junior suites are all the same as far as the layout. There are a very limited number of rooms with 2 beds so just keep that in mind. This resort is more geared toward couples. The Preferred Club rooms have a tub on the balcony in addition to a more desirable location. The swimout rooms do not have the tub though.


 


One big question I have seen is if the Preferred Club level rooms are worth the extra cost. This is the resort group’s version of Club Level or Concierge Level at other hotels. To be perfectly honest I don’t think it is worth the extra cost at a lot of the resort group’s hotels. This one is one you will want to spring for. Preferred Club gives you access to the top pool. It’s a gorgeous infinity pool with cushy pool chairs and waitstaff ready to bring you frozen cocktails or food while you lounge. Another big perk of Preferred Club is the special beach club which is only for these guests. There’s going to be a beach bar and restaurant for the beach club and I know it will be the popular spot with upgraded chairs and service. The beach bar and restaurant are still under construction but by the looks of it will be finished before June. The Bali beds are also up for reservation specifically for Preferred Club guests. They are located in the PC beach club. The way they do the reservations is with the pool concierge and you need to do bottle service. The prices range from $150 - $250 depending on what kind of bottle you want and then this gives you the Bali bed for the day. They are set up for 2 people.


 


How was the food? This is always a question with a new resort. We had such a great food experience. The Market Café had all the typical fresh omelets, chilaquiles, and French toast anyone would be looking for. I would also like to give a shout out about the bacon. It was so good. I think we experience such blah bacon at most all inclusives and I was like, “Wow it’s just like restaurants at home!”  


The Grand Opening Day there were a total of 88 guests. They did not need all the restaurants open. They will all be open by the end of February 2024. We really enjoyed the Seaside Grill which is up by the pools with a great firepit for pre or post dinner hanging out. I had the Catch of the Day which was a Sea Bass. It had great flavor sitting on a yummy sweet potato mash. Another food shout out needs to go to the spinach dip appetizer. It comes with wonton chips and we all couldn’t stop talking about it. The other restaurant open for Grand Opening was El Patio. This is their Mexican restaurant and you also can get a really good filet. The filet was the favorite here as well as the corn soup. El Patio also has a Mezcal and Tequila cellar which can be used for private dinners. It has such a cool atmosphere.


 


One unique dining experience I was able to have with my co-worker Becky was at the Chef’s Table. This experience is at an additional cost but oh my goodness please do this if you have time. You are taken in the back to the kitchen where there is a special table with a window into the kitchen. This is a wine pairing meal and when you book they will go over the options of wine which will dictate the cost. The chef came out and explained about the food and a sommelier spoke of the Mexican wine he paired. The lava cake had a spice sauce with it that I am still thinking about. We all kept saying we couldn’t believe how good it was.


 


We loved the resort and are already planning a trip back. The resort is set on such a nice stretch of beach in Costa Mujeres. You can see the island of Isla Mujeres so it seems the island is blocking the sargassum. I know it’s mother nature but the resort had such perfect turquoise water and white sand beach that I know is what so many people are looking for.


 


We would love to help you plan your vacation to Secrets Playa Blanca



Christin Dockum

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My Areas of Expertise

Learn more about this travel agents destinations, interests, and supplier partners.

Destinations

  • Caribbean
  • Bahamas

Interests

  • Adult Only

Supplier Partners

  • Abercrombie & Kent

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