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on 2/11/2025
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How to become a travel agent in How To Become A Sandals Travel Agent In Massachusetts
Becoming a Sandals Resorts Travel Agent in Massachusetts is an exciting and rewarding career path that offers the opportunity to create unforgettable vacation experiences for your clients while building a lucrative and fulfilling career. As a travel specialist, you will have the chance to work with Sandals Resorts, known for their luxurious all-inclusive properties and exceptional customer service, which can significantly elevate your travel business.
To embark on this journey, it is crucial to understand the role of a travel consultant. Your role goes beyond just booking vacations; it involves creating personalized travel experiences for your clients. This includes knowing the diverse needs and preferences of your clients and matching them with the appropriate Sandals Resorts offerings. Understanding the unique features of each resort, such as their amenities, room categories, and special programs like destination weddings and honeymoon packages, is essential for delivering exceptional service and fostering long-term relationships with your clients.
Check out our Frequently Asked Questions about becoming a Sandals travel agent in Massachusetts.
Read the FAQ
There are so many opportunities as a travel agent. Click here to see our preferred suppliers list that shows off what you can sell as a travel agent with Vincent Vacations.
Launched by industry veterans, Vincent Vacations is working to carve out a niche as a boutique, community-driven Sandals agency designed by advisors, for advisors.
Apply NowJoining a preferred Sandals travel business is a significant first step. This partnership will provide you with the necessary training, resources, and support to excel in selling Sandals Resorts vacations. Preferred agencies often have strong relationships with Sandals, ensuring you receive top commission levels and access to exclusive benefits and marketing materials.
By becoming a Certified Sandals Specialist (CSS), you gain in-depth knowledge of Sandals Resorts and access to exclusive benefits, marketing support, and higher commission rates. This certification is a key differentiator that sets successful travel specialists apart from their competitors.
As a Travel Agent, What Would I Sell?
Check out our preferred suppliers list. From luxury to safaris to Hawaii, you can sell all our suppliers and their experiences to your clients in Massachusetts and anywhere in the US!
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In Massachusetts, leveraging local marketing strategies and utilizing the resources provided by Sandals can help you stand out. This includes using the Sandals Travel Advisor Portal for accessing marketing tools, attending annual CSS workshops or online training, and participating in familiarization trips (FAMs) to gain firsthand experience of the resorts. These resources will help you market Sandals Resorts effectively and provide your clients with the best possible vacation experiences.
| Benefit | Description |
|---|---|
| In-depth Knowledge | Gain comprehensive understanding of Sandals Resorts and their offerings. |
| Exclusive Benefits | Access to higher commission rates, marketing support, and other exclusive perks. |
| Marketing Support | Utilize the Sandals Travel Advisor Portal for various marketing tools and resources. |
As you embark on this journey, remember that continuous learning and adaptation are key. Staying updated on the latest promotions, such as seasonal sales events, and leveraging social media to promote Sandals Resorts can drive bookings and increase client satisfaction. By combining these strategies with the personalized service and expert knowledge that come with being a Certified Sandals Specialist, you can build a thriving and fulfilling career as a Sandals Resorts Travel Agent in Massachusetts.
As a Sandals Travel Agent, your primary role is to create personalized travel experiences for your clients. This involves understanding their unique needs, preferences, and expectations to tailor vacation packages that exceed their dreams. Whether your clients are looking for a romantic getaway, a family vacation, or an adventure-filled trip, your expertise in matching them with the right Sandals Resorts offerings is crucial.
To achieve this, you need to be well-versed in the various amenities, room categories, and special programs offered by Sandals Resorts. For instance, knowing the difference between a Love Nest Butler Suite and a Club Level Room can help you recommend the perfect accommodation based on your client's budget and preferences.
Matching your clients with the appropriate Sandals Resorts offerings is a key part of your role. This requires a deep understanding of each resort's unique features, such as their dining options, recreational activities, and special services like wedding and honeymoon packages. By knowing which resort best fits your client's needs, you can ensure they have a vacation that meets and exceeds their expectations.
For instance, if your client is interested in scuba diving, you might recommend Sandals Negril in Jamaica, which is known for its excellent diving spots. Similarly, for couples planning a destination wedding, Sandals Grande Antigua could be an ideal choice due to its beautiful wedding venues and comprehensive wedding packages.
| Client Interest | Recommended Resort | Reason |
|---|---|---|
| Scuba Diving | Sandals Negril, Jamaica | Excellent diving spots |
| Destination Weddings | Sandals Grande Antigua | Beautiful wedding venues and comprehensive wedding packages |
Launched by industry veterans, Vincent Vacations is working to carve out a niche as a boutique, community-driven Sandals agency designed by advisors, for advisors.
Apply NowBuilding trust and long-term relationships with your clients is essential for a successful career as a Sandals Travel Agent. This involves providing expert advice, ensuring seamless bookings, and offering ongoing support throughout their travel journey. By being a reliable and knowledgeable resource, you can foster trust and encourage repeat business and referrals.
Travel Agent with Vincent Vacations
What started as a side gig has lead to a full-time career that I absolutely love! I truly believe there is nothing like travel and I love what I do. I am SO thankful for everyone that has supported me and trusted me to help plan their adventures. I have made some awesome lifelong friends and look forward to traveling together!
Communication is key; keeping your clients informed about every step of their booking process and addressing any concerns they may have promptly can significantly enhance their satisfaction. Additionally, staying in touch after their trip to gather feedback and offer future travel recommendations helps in building a strong, long-term relationship.
A satisfied client is not just a one-time customer; they are a potential repeat client and a valuable source of referrals. By focusing on building trust and long-term relationships, you can create a loyal client base that drives the growth of your travel business.
To embark on your journey as a Sandals Travel Agent, joining a travel business that has a strong partnership with Sandals Resorts is crucial. This partnership provides you with the necessary training, resources, and support to effectively market and sell Sandals vacations. A preferred Sandals business will help you access top commission levels, exclusive benefits, and valuable training programs such as the Certified Sandals Specialist (CSS) training.
Being part of a preferred business also ensures you receive higher commission rates. For instance, you could earn up to 16-18% commission on Sandals and Beaches Resort bookings, significantly higher than what you might get otherwise. This financial incentive, combined with the extensive support and resources, sets you up for success from the very beginning.
IATA (International Air Transport Association) accreditation is a vital step in establishing your credibility and professionalism as a travel agent. To obtain an IATA number, you will need to meet specific criteria, such as completing the necessary training and having a valid IATA identification. This accreditation is recognized globally and is often a requirement for joining many travel programs, including the Certified Sandals Specialist program.
An IATA number is essential for conducting business with airlines and other travel suppliers. It facilitates your ability to work with various travel suppliers, including Sandals Resorts, and enhances your professional standing in the industry.
| Benefit | Description |
|---|---|
| Global Recognition | Recognized globally, enhancing professional credibility. |
| Conducting Business | Essential for conducting business with airlines and travel suppliers. |
| Professional Standing | Enhances your professional standing in the travel industry. |
Enrolling in the Sandals Travel Agent Portal is a critical step in your journey as a Sandals Travel Agent. This portal serves as a central hub for managing your Sandals and Beaches bookings, tracking your commissions, and accessing various marketing materials and resources.
Through the portal, you can register your bookings, which is vital for maintaining your CSS status and maximizing your earnings. The portal is user-friendly and provides real-time updates on your bookings and commissions. It also offers tools to help you market Sandals and Beaches Resorts effectively to your clients.
Travel Agent with Vincent Vacations
At this time last year this was a dream job. Now this once dream job is a successful reality! This was the best way to kickoff 2025 with an invite to the top 50 agents! I am so excited for 2025 travel! I love seeing your smiling faces traveling and enjoying this beautiful earth!
The Sandals Travel Agent Portal is your gateway to success. It allows you to book directly with Sandals, earn bonus commissions, and access exclusive marketing materials and resources.
The portal includes features such as:
Booking Management: Register and manage your Sandals and Beaches bookings.
Commission Tracking: Track your commissions in real-time.
Marketing Resources: Access various marketing materials and tools to promote Sandals Resorts.
To begin your journey as a Certified Sandals Specialist (CSS), the first step is to complete and submit the enrollment form. This form is typically available through your preferred Sandals travel business or directly through the Sandals Travel Agent Portal. Your Business Development Manager (BDM) can guide you through this process, ensuring you have all the necessary information and support.
The enrollment process is straightforward and sets the foundation for your training. Once enrolled, you will receive access to the training materials and resources needed to become a certified specialist.
The CSS training involves completing comprehensive online modules and quizzes. These modules are designed to provide you with in-depth knowledge of Sandals Resorts, including their amenities, room categories, and special programs such as destination weddings and honeymoon packages.
The online training is interactive and engaging, allowing you to learn at your own pace. Each module covers a specific aspect of Sandals Resorts, ensuring you gain a thorough understanding of what each resort offers. Upon completing the modules, you will need to pass a series of quizzes to demonstrate your knowledge.
The online modules cover a range of topics, including:
Resort Overview: Detailed information about each Sandals Resort, including its unique features and amenities.
Room Categories: Understanding the different room types and their amenities.
Special Programs: Insights into wedding, honeymoon, and other special packages offered by Sandals Resorts.
While the traditional in-person CSS workshops have transitioned to online training, the essence remains the same. These workshops, now conducted online, are a pivotal part of the certification process. They provide an interactive and informative experience where you can learn about the Sandals and Beaches brands, gain valuable insights into marketing strategies, and get updates on new developments.
These online sessions are designed to be engaging and offer a detailed workbook and all necessary materials. You will have the opportunity to interact with other agents and learn from industry experts.
The annual CSS workshops, whether online or in-person, are a great way to network with other travel agents and gain hands-on knowledge about Sandals Resorts.
Launched by industry veterans, Vincent Vacations is working to carve out a niche as a boutique, community-driven Sandals agency designed by advisors, for advisors.
Apply NowBecoming a Certified Sandals Specialist offers numerous benefits that can significantly enhance your career as a travel agent. One of the most significant advantages is the access to exclusive benefits, marketing support, and higher commission rates. As a CSS, you can earn up to 17% commission on land bookings, which is one of the highest in the industry.
In addition to the financial benefits, CSS certification also provides you with a wealth of marketing resources, including a full marketing toolkit, the latest special offers, social media assets, and useful flyers and point of sale collateral. This comprehensive support helps you market Sandals Resorts more effectively and attract more clients.
| Benefit | Description |
|---|---|
| Higher Commission Rates | Earn up to 17% commission on land bookings. |
| Marketing Support | Access to a full marketing toolkit, special offers, social media assets, and more. |
| Exclusive Benefits | Access to exclusive deals, discounts, and packages not available to the general public. |
To maintain your Certified Sandals Specialist (CSS) status, it is essential to meet the annual training requirements. Although the traditional in-person workshops have transitioned to online modules, the principle remains the same. You must complete the online training program provided by Sandals Resorts each year to stay certified.
This annual training ensures you stay updated on the latest developments, new resort features, and marketing strategies. Your Business Development Manager (BDM) will guide you through the process, ensuring you have all the necessary information and support to complete the training successfully.
Travel Agent with Vincent Vacations
It's been over a year now since I fully switched careers to travel and I couldn't be happier. I am thankful for those who have helped me grow this dream job into a reality and the support my Vincent Vacations family has given me! Thank you to everyone who has trusted me to help with their vacations, it truly is my passion!
Maintaining your CSS status also involves meeting the minimum booking requirements. You need to register and complete at least one Sandals or Beaches booking per year through the Travel Agent Portal. This ensures that your certification remains active and you continue to receive the associated benefits and commissions.
This requirement is straightforward and achievable, especially once you have gained a good understanding of the Sandals and Beaches Resorts offerings. Booking directly through the Travel Agent Portal also earns you an additional 2% commission, bringing the total to 17% on land bookings.
| Requirement | Description |
|---|---|
| Minimum 1 Booking per Year | Register and complete at least one Sandals or Beaches booking through the Travel Agent Portal. |
| Additional Commission | Earn an additional 2% commission, bringing the total to 17% on land bookings. |
The Travel Agent Portal is a crucial tool for managing your Sandals and Beaches bookings. It is here that you will register your bookings, track your commissions, and access various marketing materials and resources. Ensuring all your bookings are registered through this portal is vital for maintaining your CSS status and maximizing your earnings.
The portal is user-friendly and provides real-time updates on your bookings and commissions. It also offers tools to help you market Sandals and Beaches Resorts effectively to your clients. By using the portal, you can streamline your booking process and ensure that all your bookings are accurately recorded and credited to your account.
The Travel Agent Portal includes features such as:
Booking Management: Register and manage your Sandals and Beaches bookings.
Commission Tracking: Track your commissions in real-time.
Marketing Resources: Access various marketing materials and tools to promote Sandals Resorts.
Using the Travel Agent Portal is essential for maintaining your CSS status and ensuring you receive all the benefits and commissions you are entitled to. It is a powerful tool that helps you manage your bookings efficiently and effectively.
Becoming a Wedding and Honeymoon Specialist (SWS) is a valuable advancement for any Sandals Resorts Travel Agent. This designation is awarded to agents who have completed specialized training in wedding and honeymoon packages offered by Sandals Resorts. The SWS training includes comprehensive modules on wedding planning, honeymoon packages, and the unique services provided by Sandals, such as romantic dinners, couples' spa treatments, and exclusive wedding venues.
To maintain the SWS designation, you need to meet certain sales and revenue targets, which involve booking a specified number of wedding and honeymoon packages within a given period. Your Business Development Manager (BDM) will help you track your progress and provide the necessary support to ensure you meet these targets.
| Requirement | Benefit |
|---|---|
| Complete SWS Training | In-depth knowledge of wedding and honeymoon packages |
| Meet Sales Targets | Tiered commission structures and enhanced marketing support |
| Book Specified Number of Packages | Higher commissions and additional benefits |
Launched by industry veterans, Vincent Vacations is working to carve out a niche as a boutique, community-driven Sandals agency designed by advisors, for advisors.
Apply NowFor travel agents with a passion for scuba diving or golf, Sandals Resorts offers specializations that can enhance their expertise and attract niche clients. The Scuba Specialist training, for instance, provides detailed information on the diving facilities and programs available at Sandals Resorts, including certification programs and guided dives.
The Golf Specialist training focuses on the golf courses and amenities available at select Sandals Resorts, such as the Sandals Emerald Bay in the Bahamas. This specialization allows you to offer tailored vacation packages to golf enthusiasts, including tee times, golf lessons, and access to exclusive golf events.
By specializing in scuba or golf, you can cater to a specific clientele and provide them with unique vacation experiences that align with their interests. This not only enhances your credibility but also opens up new marketing opportunities.
Group bookings and family vacations are another area where you can specialize as a Sandals Resorts Travel Agent. The Group Booking Specialist training equips you with the knowledge to manage and book large groups efficiently, including weddings, corporate events, and family reunions.
The Family Vacation Specialist training focuses on the amenities and activities suitable for families, such as kids' clubs, water parks, and family-friendly dining options. This specialization helps you create tailored vacation packages that cater to the needs of families, ensuring a fun and memorable experience for all ages.
These specializations include:
Group Booking: Managing and booking large groups for events like weddings and corporate retreats.
Family Vacation: Creating vacation packages that include family-friendly amenities and activities.
To successfully market Sandals Resorts, it is crucial to employ effective marketing techniques that highlight the unique selling points of these luxury all-inclusive properties. One of the key strategies is to focus on the personalized experiences that Sandals Resorts offer. This includes emphasizing the various amenities, such as gourmet dining, luxurious spas, and exclusive activities, that cater to different client preferences.
Using targeted marketing materials, such as brochures, flyers, and email campaigns, can help you reach potential clients effectively. These materials should be designed to showcase the beauty and luxury of the resorts, along with any special promotions or packages that might attract more bookings. For instance, highlighting the "Aisle to Isle" wedding packages or the romantic honeymoon suites can be particularly appealing to couples planning their special day or a romantic getaway.
| Technique | Description |
|---|---|
| Targeted Marketing Materials | Use brochures, flyers, and email campaigns to highlight the unique features of Sandals Resorts. |
| Personalized Experiences | Emphasize the personalized experiences and amenities offered by Sandals Resorts. |
| Special Promotions | Highlight special promotions, packages, and deals to attract more bookings. |
Social media is a powerful tool for promoting Sandals Resorts. By leveraging platforms like Instagram, Facebook, and Twitter, you can reach a wide audience and engage with potential clients in real-time. Sharing high-quality images and videos of the resorts, along with client testimonials and reviews, can help build trust and generate interest.
Creating engaging content, such as live updates from FAM trips or behind-the-scenes looks at the resorts, can also help to build a loyal following. Utilizing relevant hashtags and collaborating with influencers or other travel agents can further expand your reach and drive bookings.
Social media is not just about posting; it's about engaging. Respond to comments, answer questions, and share user-generated content to create a community around your Sandals Resorts promotions.
Here are some tips for using social media effectively:
High-Quality Content: Share high-quality images and videos of the resorts.
Client Testimonials: Share client testimonials and reviews to build trust.
Engage with Followers: Respond to comments and answer questions in real-time.
Collaborate with Influencers: Partner with influencers or other travel agents to expand your reach.
Familiarization trips (FAMs) are invaluable for gaining expert knowledge about Sandals Resorts. These trips allow you to experience the resorts firsthand, see different rooms and venues, and meet with resort management teams. By participating in FAMs, you can gather detailed information and personal insights that you can share with your clients, making your recommendations more authentic and compelling.
During these trips, you should take the opportunity to create content for your social media channels, such as short videos, live updates, and photos. This content can help engage your followers and provide them with a real-time look at the resorts. Additionally, FAMs offer classroom time where you can learn more about booking Sandals Resorts, social media marketing, and other relevant topics.
| Benefit | Description |
|---|---|
| Firsthand Experience | Experience the resorts firsthand and see different rooms and venues. |
| Meet Resort Teams | Meet with resort management teams and wedding teams. |
| Classroom Training | Participate in classroom sessions on booking, social media, and more. |
The commission structure for Sandals Resorts Travel Agents is designed to be highly rewarding and incentivizing. It operates on a tiered system, where higher sales volumes lead to higher commission rates and additional benefits. For instance, by booking Sandals and Beaches vacations, you can earn up to 17% commission on land bookings, which is one of the highest in the industry.
This tiered structure motivates agents to increase their sales, as achieving higher tiers not only increases the commission rate but also unlocks additional benefits such as enhanced marketing support and exclusive access to promotions and packages. Your Business Development Manager (BDM) will help guide you through the different tiers and ensure you are maximizing your earnings.
| Booking Volume | Commission Rate | Additional Benefits |
|---|---|---|
| Minimum 1 booking per year | Up to 17% on land bookings | Maintenance of CSS status |
| 100 rooms or 700 room nights per year | Maximum commission rates | Chairman’s Royal Club (CRC) status |
Achieving the Chairman’s Royal Club (CRC) status is a significant milestone for any Sandals Resorts Travel Agent. This elite status is awarded to agents who book either 100 rooms or 700 room nights per year at Sandals or Beaches Resorts. The CRC status comes with a plethora of perks and benefits that can significantly enhance your career and earnings.
As a CRC member, you will enjoy maximum commission rates, exclusive access to special promotions and packages, and enhanced marketing support. Additionally, CRC members often receive invitations to exclusive events and FAM trips, providing further opportunities to network and gain in-depth knowledge of the resorts.
To maximize your commissions, it is essential to use the Sandals Travel Agent Portal effectively. This portal allows you to register your bookings, track your commissions, and access various marketing materials and resources. By booking directly through the portal, you can earn an additional 2% commission, bringing the total to 17% on land bookings.
The portal is user-friendly and provides real-time updates on your bookings and commissions. It also offers tools to help you market Sandals and Beaches Resorts effectively to your clients, ensuring you can attract more bookings and increase your earnings.
The Travel Agent Portal includes features such as:
Booking Management: Register and manage your Sandals and Beaches bookings.
Commission Tracking: Track your commissions in real-time.
Marketing Resources: Access various marketing materials and tools to promote Sandals Resorts.
Using the Travel Agent Portal is crucial for maximizing your commissions and maintaining your CSS status. It is a powerful tool that helps you manage your bookings efficiently and ensures you receive all the benefits and commissions you are entitled to.
As a Sandals Resorts Travel Agent, one of the most valuable resources you will have is your Business Development Manager (BDM The BDM plays a crucial role in your success, providing guidance, support, and valuable insights to help you navigate the world of Sandals Resorts. They are your primary point of contact and will assist you with training, familiarization trips (FAMs), special certifications, and any other queries or concerns you may have.
Your BDM will help you stay updated on the latest developments, new resort features, and marketing strategies. They will also guide you through the process of becoming a Certified Sandals Specialist (CSS) and ensure you meet the annual training and booking requirements to maintain your CSS status.
As a Sandals Travel Agent, you will have access to a wealth of marketing materials and tools designed to help you promote Sandals Resorts effectively. These resources include brochures, flyers, email templates, social media assets, and point-of-sale collateral. The marketing toolkit provided through the Sandals Travel Agent Portal is comprehensive and regularly updated with the latest special offers and promotions.
Using these marketing materials, you can create targeted campaigns to attract potential clients and increase your bookings. The portal also offers tools to help you manage your marketing efforts efficiently, ensuring you can reach your audience effectively and drive sales.
| Resource | Description |
|---|---|
| Brochures and Flyers | High-quality print materials showcasing the resorts and their amenities. |
| Email Templates | Pre-designed email templates to help you communicate with clients effectively. |
| Social Media Assets | Images, videos, and posts to engage your social media audience. |
Being part of the Sandals Travel Agent community offers numerous networking opportunities that can significantly enhance your career. You will have the chance to connect with other travel agents, share best practices, and learn from industry experts. This community support is invaluable as it allows you to stay updated on industry trends and gain insights from peers who have experienced similar challenges and successes.
Networking events, webinars, and online forums are just a few of the ways you can engage with the community. These opportunities help you build relationships that can lead to collaborative marketing efforts, shared knowledge, and mutual support.
The community and networking opportunities available to Sandals Travel Agents are a powerful resource. They provide a platform for learning, growth, and collaboration that can greatly benefit your career.
These include:
Networking Events: In-person and virtual events where you can meet other agents and industry experts.
Webinars: Online sessions covering various topics related to selling Sandals Resorts.
Online Forums: Platforms where you can share experiences and gain insights from other agents.
Becoming a Sandals Resorts Travel Agent in Massachusetts is a rewarding and lucrative career path that offers the opportunity to create unforgettable vacation experiences for your clients. By joining a preferred Sandals travel business, completing the Certified Sandals Specialist (CSS) training, and leveraging the resources and support provided, you set yourself up for success from the very beginning.
The journey to becoming a successful Sandals Travel Agent involves several key steps, each designed to equip you with the knowledge, skills, and tools necessary to excel in this field. From understanding the role of a travel consultant and creating personalized travel experiences, to maintaining your CSS status and maximizing your commissions, every aspect is crucial for your growth and success.
The support system provided by Sandals Resorts, including your Business Development Manager (BDM) and the Travel Agent Portal, is invaluable. These resources help you manage your bookings efficiently, track your commissions, and access marketing materials that can enhance your sales efforts.
| Aspect | Description |
|---|---|
| Join a Preferred Agency | Access top commission levels, training, and resources. |
| CSS Training | Gain in-depth knowledge and higher commission rates. |
| Use the Travel Agent Portal | Manage bookings, track commissions, and access marketing tools. |
By combining your passion for travel with the comprehensive training and support offered by Sandals Resorts, you can build a thriving and fulfilling career as a Sandals Travel Agent in Massachusetts. Remember, your success is not just about booking vacations; it’s about creating unforgettable experiences for your clients.
As you embark on this exciting journey, keep in mind that building trust, providing exceptional service, and continuously learning are the keys to your success. With the right resources and support, you can turn your passion into a rewarding career that brings joy and satisfaction to both you and your clients.
Click below to learn more and apply to be a Sandals travel agent in Massachusetts today.
Apply Now
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Many of our travel agents have been in travel since 2002! With Vincent Vacations, all travel components are taken care of - this includes accommodations, air, transfers, tours, activities, insurance, contracts, EVERYTHING.
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Travel agents can help save time and stress by doing the research and handling all your bookings for you. An experience travel agent is best at finding great deals and packages, as well as providing you with helpful information and tips. They can also help you plan special activities and experiences that you may not have thought of on your own. All in all, using a travel agent can be a great way to make sure you get the most out of your trip.
I had the pleasure of working with Ashley for several trips from a large group, adult only couples t...
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I just want to take a second and thank Madison Chance, our wedding planner/travel agent for throwing...
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