Great Company Cruise!
on 11/10/2024
They booked our company trip and it work out very well. They kept us very organized.
-Jesus Q.
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Disney Cruise Line has updated it’s COVID-19 testing requirements for all sailings departing from a European port on or after July 30. Please ensure guests are aware of these changes prior to sailing.
As a reminder, Disney Cruise Line requires all Guests (U.S. and international) ages 5 and over to be fully vaccinated against COVID-19, as defined by the U.S. Centers for Disease Control and Prevention (CDC), at the time of sailing.
Pre-Trip COVID-19 Testing – Guests not Fully Vaccinated
Guests 4 years of age and under who are not fully vaccinated must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 3 days before their sail date. Test Results must be uploaded on the Sail Screen app available on the Project Screen by Prenetics website by midnight prior to embarkation day. This will be the first of two tests required for Guests ages 4 and under; the second test will be conducted at the terminal prior to embarkation. The test should be a Nucleic Acid Amplification Test (NAAT), rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.
Pre-Trip COVID-19 Testing – Fully Vaccinated Guests
Fully vaccinated guests on sailings departing from a European port on or after July 30, 2022, must provide proof of a negative COVID-19 test result (paid for by the Guest) taken 1 to 2 days before their sail date. Test Results must be uploaded on the Sail Screen app available on the Project Screen by Prenetics website by midnight prior to embarkation day. Antigen tests must be completed using a professionally proctored in-person or telehealth service and come with digital results that can be uploaded to the Project Screen website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Guests can purchase COVID-19 tests through our third-party vendor, Project Screen by Prenetics for $32 (USD) or £30 (GBP). Guests may also obtain a test from any independent testing supplier.
Embarkation COVID-19 Testing
Guests who are not vaccine-eligible because of age are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Prenetics) at the terminal before boarding. This will be the second test required for Guests ages 4 and under.
Fully vaccinated Guests who do not upload the required pre-trip test results on the Sail Screen app available on the Project Screen by Prenetics website by midnight prior to embarkation day must be tested at the terminal before boarding and will be charged. The cost of embarkation tests for fully vaccinated Guests will be £60 (GBP), or 550kr (DKK) for the initial antigen test, and, if needed, £105 (GBP), or 927kr (DKK) for a confirmatory PCR test, charged at the time of service.
SeaMails will be sent to guests on upcoming sailings departing from a European port informing of the updated COVID-19 testing requirements. Sample SeaMails being distributed to guests can be found below.
For more information, please visit the Disney Cruise Line Know Before You Go page.
Dear [Guest Who Booked through a Travel Agent],
All of us at Disney Cruise Line look forward to welcoming you aboard soon. We are reaching out with important updates to our Pre-Trip and Embarkation COVID-19 testing requirements for your sailing.
Pre-Trip COVID-19 Testing – Guests not Fully Vaccinated
Guests 4 years of age and under who are not fully vaccinated must provide proof of a negative COVID-19 test result (paid for by the Guest) taken no more than 3 days before their sail date. Test Results must be uploaded on the Sail Screen app available on the Project Screen by Prenetics website by midnight prior to embarkation day. This will be the first of two tests required for Guests ages 4 and under; the second test will be conducted at the terminal prior to embarkation. The test should be a Nucleic Acid Amplification Test (NAAT), rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.
Pre-Trip COVID-19 Testing – Fully Vaccinated Guests
Fully vaccinated guests on sailings departing from a European port on or after July 30, 2022, must provide proof of a negative COVID-19 test result (paid for by the Guest) taken 1 to 2 days before their sail date. Test Results must be uploaded on the Sail Screen app available on the Project Screen by Prenetics website by midnight prior to embarkation day. Antigen tests must be completed using a professionally proctored in-person or telehealth service and come with digital results that can be uploaded to the Project Screen website. A nucleic acid amplification test (NAAT) or PCR test also is acceptable. Completing pre-trip testing prior to embarkation day enhances the efficiency of boarding and confirms you are negative for COVID-19 prior to traveling to the terminal. Guests can purchase COVID-19 tests through our third-party vendor, Project Screen by Prenetics for $32 (USD) or £30 (GBP). Guests may also obtain a test from any independent testing supplier.
Embarkation COVID-19 Testing
Guests who are not vaccine-eligible because of age are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Prenetics) at the terminal before boarding. This will be the second test required for Guests ages 4 and under.
Fully vaccinated Guests who do not upload the required pre-trip test results on the Sail Screen app available on the Project Screen by Prenetics website by midnight prior to embarkation day must be tested at the terminal before boarding and will be charged. The cost of embarkation tests for fully vaccinated Guests will be £60 (GBP), or 550kr (DKK) for the initial antigen test, and, if needed, £105 (GBP), or 927kr (DKK) for a confirmatory PCR test, charged at the time of service.
Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding.
As a reminder, please keep in mind the following Disney Cruise Line health and safety protocols.
COVID-19 Vaccination Requirements
Disney Cruise Line requires all Guests (U.S. and international) ages 5 and over to be fully vaccinated against COVID-19, as defined by the U.S. Centers for Disease Control and Prevention (CDC), at the time of sailing.
In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm BBIBP-CorV (VeroCell), Sinovac-CoronaVac and Covavaxin (Bharat Biotech).
The CDC defines fully vaccinated as 14 days after receiving:
A single dose of an accepted 1-dose vaccine
The second dose of an accepted 2-dose vaccine
The full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
The second dose of any “mix and match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)
Sail Screen App available on Project Screen by Prenetics Website
In order to sail, Guests (adults and children, regardless of age) must upload their proof of vaccination and negative COVID-19 test results on the Sail Screen app available on the Project Screen by Prenetics website no later than midnight prior to embarkation day. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.
After appropriate documents have been uploaded and reviewed by Prenetics, Guests should see the words “Clear to Arrive” in the Pre-Sail Screening section when they log into their account before arriving at the port.
It is also recommended that Guests bring a copy of their proof of vaccination and negative COVID-19 PCR test result with them to the port. If you have any questions about your Sail Screen app registration or status, please contact Prenetics at +44 1234 676684.
Guests Recently Recovered from COVID-19
In some cases, people who have recently recovered from COVID-19 may still test positive for the SARS-CoV-2 virus. If Guests have tested positive for SARS-CoV-2 within 11 to 90 days of their sail date, they may qualify to be considered as “90-Day-Recovered.” With the appropriate documentation and subsequent approval, Guests considered “90-Day-Recovered” are not required to participate in COVID-19 testing during the Pre-Sail, Embarkation or Debarkation phases of their voyage. For details on what documentation is required, please visit Before Leaving Home: Know Before You Go.
Debarkation Day COVID-19 Antigen Testing
All unvaccinated Guests on 5-night and longer sailings are required to take a COVID-19 antigen test (paid for by Disney Cruise Line) on the ship the day before debarking.
Country-Specific Government Entry Requirements
Certain European countries may have COVID-19 vaccination, testing and documentation requirements for entry that are independent of and in addition to Disney Cruise Line’s health and safety protocols. Guests should review and stay up to date with any requirements or restrictions that may be in place for travel to the countries their cruise itinerary visits.
Some countries require a COVID-19 booster dose to enter the destination or port of call if your final COVID-19 vaccine was administered more than 270 days before arrival. In these instances, guests should consider completing a booster dose at least 14 days before arrival into the country. Guests who do not meet country-specific entry requirements for their sailing may be unable reach their point of embarkation or unable to debark at certain ports of call or their final destination.
In some cases, Guests who are not considered fully vaccinated with the final dose or a booster administered within 270 days prior to entry, must undergo a COVID-19 test before debarking the ship in each port-of-call. This testing service will be provided aboard the ship, paid for by Disney Cruise Line and administered by Disney Cruise Line’s third-party partner for COVID-19 testing in Europe. More information about this process will be provided onboard.
Guests are responsible for checking and meeting all requirements or restrictions that may be in place for travel to any homeport or port of call that is part of their cruise itinerary.
Guests can find links to all of the European ports Disney Cruise Line visits on our website.
Country-specific government entry requirements may change at any time, without notice. We strongly recommend that guests frequently check the entry requirements for each country they plan to visit, especially as they approach their sail date.
Face Coverings
Government regulations may require travelers, regardless of vaccination status, to wear face coverings while ashore, including in the cruise terminal, COVID-19 testing areas, airports and aircraft.
Online Check-in:
You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Please be aware that Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.
As our health and safety protocols and operational guidelines are subject to change, please visit the Know Before You Go section of our website for the latest information and answers to many frequently asked questions.
Guests booked on the Disney Magic July 30, 2022 through September 18, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting your travel agent by July 27, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after July 28, 2022.
We look forward to welcoming you aboard soon.
Sincerely,
The Cast and Crew
Disney Cruise Line
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They booked our company trip and it work out very well. They kept us very organized.
-Jesus Q.
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